Contact Customer Service

The Contact Customer Service button is in the lower-right corner of the console. Click it to ask customer service about your account, top-ups, quota, API integration and similar questions.

Customer service hours: 9:00 – 24:00 every day.

Scope of Support

88API provides an API service. For questions directly related to this service, such as your account, top-ups, balance, API Keys, API availability and request logs, you can contact customer service for help.

Technical issues involving third-party tools, clients, local environments, network proxies, script modifications, private deployments or bot configuration are not included in the API service. If you would like customer service to troubleshoot remotely or configure things for you, you can request paid technical support. Customer service will explain the scope and cost based on the complexity and time required, and will start only after you confirm.